Shipping Policy

At House of Shades, we understand the importance of timely and reliable shipping. That's why we have implemented a comprehensive shipping policy to ensure that your eyewear arrives safely and on time.

Shipping Methods:

We offer a variety of shipping methods to cater to your needs. Whether you prefer standard shipping or expedited delivery, we have options available to suit your preferences. Our shipping methods include:

• Standard Shipping: Our standard shipping option delivers your eyewear within 5-7 business days.
• Expedited Shipping: If you need your shades in a hurry, our expedited shipping option ensures delivery within 2-3 business days.
• International Shipping: We also offer international shipping for our customers outside of the United States. Please note that international shipping times may vary depending on the destination.

Shipping Costs:

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The exact shipping cost will be displayed at checkout, allowing you to review and confirm before completing your purchase.

Order Processing Time:

Once your order is placed, our team works diligently to process and prepare it for shipping. Most orders are processed within 1-2 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

Tracking Your Order:

We want to keep you informed every step of the way. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate its arrival.

Shipping Restrictions:

While we strive to provide worldwide shipping, there may be certain locations or countries where we are unable to deliver. If you encounter any issues during the checkout process, please reach out to our customer support team, and we will do our best to assist you.

Lost or Damaged Shipments:

In the rare event that your eyewear is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.

For any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and provide the best shopping experience possible.